Before any organization decides on the right customized diversity and inclusion online courses that will truly benefit them, they need to be clear on critical learning outcomes. This includes short, medium, and longer-term realistic objectives for transformation.
The assumption is that organizations will have done their status quo analysis thoroughly in this area. This needs to be done first to understand and create awareness of the key challenges amongst top management and key stakeholders.
When combined, these are crucial decision enablers.
To determine targeted outcomes, we need to have a clear line of sight to understand barriers to success, weighted priorities, and potential learning options and platforms. We need fit-for-purpose solutions and must prioritize things.
The right integrated approach ensures that those tasked with leading and implementing strategies and programs are trained and therefore well-positioned to be effective.
There will always be a need for comprehensive inclusive leadership training to maintain peace of mind that solid capacity and competence have been built within the leadership team.
Once diversity and inclusion online courses have been rolled out, leadership will hold key accountability to safeguard the day-to-day execution of the diversity and inclusion organizational agenda.
Outcomes of diversity and inclusion online courses
When it comes to learning outcomes for leadership, it is a prerequisite that the right level of culturally diverse knowledge and self-awareness exists. Leaders need to be aware of their blind spots, bias, and potential weaknesses to exercise empathy and understanding.
They will need to have sufficient appreciation of the balance to be struck between looking at people through the lens of various elements inherent in their own culture and that of others, versus individual multicultural and individual nuances. Nothing is simply black and white.
Inclusive leadership and psychological safety training of leadership will enable them to have a new pertinent perspective on all the subtle hues in the spectrum of people within the organization and how they interact. They must be able to stand back situationally and interpret dynamic developments with cultural, evolutionary, and individual viewpoints.
Leadership thinking, communication, and behavior need to reflect this more comprehensive integration of cultural awareness, where norms and practices are understood with regards to their cultural roots.
Learning outcomes should include leadership enhanced ability to make sound decisions and judgments that blend diverse cultural imperatives with organizational cultural aspirations.
This will involve the ability to influence and be influenced.
Underlying cultural and multicultural awareness will always be a more fluid approach to power and the rational interrogation of the validity of institutional structure and functioning.
During diversity and inclusion online training we come to terms with the learning outcome that rigidity in the assessments of what is right and wrong is not always helpful in building collaboration and valuing everyone.
Openness to newness, honesty, freedom, and equality represent some of the higher-order human attributes that should be prized and rewarded.
Adoption of inclusive leadership training is therefore pivotal in the creation of any diversity and inclusion training program. People will look to leaders to be professional in this area. They will be required to have an orientation of co-creating the environment. Mutual goals and assessment of progress by all, as a participative leadership style, will make a big difference to sustaining ongoing learning initiatives beyond initial foundation efforts.
We need to be aware that many of the learning outcomes targeted in creating diversity and inclusion training involve people being more mature, adaptive, and flexible in a range of situations.
All involved will need to become adept at navigating the ambiguity and complexity that is inherent in diversity and inclusion.
Personal commitment to be courageous in supporting diversity and inclusion principles and values will be the lifeblood of perseverance towards winning strategies. With humility and respect as the bedrock of organizational culture, training programs will become an enriching investment without a doubt.