Does your Netgear Orbi satellite go offline often? If the answer to the question is yes, know that this issue isn’t worth stressing over. In this post, we’ve provided you with some of the most effective tips that’ll help you get your Orbi WiFi device back online in less than 5 minutes! So, wait no more, scroll down, and read on.
Reasons Why Your Netgear Orbi Satellite Goes Offline
Before you learn how to troubleshoot the Netgear Orbi satellite offline issue, become aware of the reasons that might have led you to it. Knowing the factors behind the issue will help you fix it in a much efficient manner:
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Netgear Orbi router and Orbi satellite not well connected.
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Poor signal strength.
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WiFi interference.
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Wrong placement of the Netgear Orbi satellite.
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The firmware of your Orbi device is outdated.
Now, you are ready to proceed further and troubleshoot the Netgear Orbi offline issue.
Troubleshooting: Netgear Orbi Satellite Offline Issue
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Relocate Your Orbi Satellite
As mentioned earlier, one of the major reasons why you’re facing the Netgear Orbi satellite offline issue is because its WiFi signals are getting interrupted. WiFi interference can also force you to face issues like orbilogin.com not working.
To get rid of the issue, keep your Netgear Orbi satellite away from:
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Baby monitors
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Washing machines
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Cordless phones
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Microwave ovens
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Refrigerators
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Bluetooth speakers
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Fish tanks
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Mirrors
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Thick concrete walls
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Corners
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Wooden furniture
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Aluminum studs
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Metal objects
Now, check whether you are able to fix the Netgear Orbi satellite offline issue or not. If the answer is no, then keep reading.
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Update the Firmware
Performing Netgear Orbi firmware update can also help you troubleshoot the Orbi satellite offline issue. For those of you who are wondering how to update the firmware of their Orbi WiFi device, there are two ways:
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Accessing the orbi login administrative page
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Using the Netgear Orbi application
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Properly Connect the Orbi Devices
If the connection between your Netgear Orbi router and Orbi satellite is weak, than too can stop your device from performing well. Thus, check the connection between your devices. Make sure that you have pressed the Sync button on your Orbi router as well as the satellite.
On the off chance, the Sync button on either of your devices is damaged, get it fixed without wasting even a single minute. Also, make sure that your both your Orbi WiFi devices are placed in the same room. Doing so will ensure that the connection between them stays intact.
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Perform Default Factory Reset
Did none of the aforementioned steps helped you fix the Netgear Orbi satellite offline issue? Well, then you have no option left other than resetting your Orbi router as well as satellite. So, follow the below-mentioned guidelines to perform default factory reset:
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Firstly, ensure that your Orbi router is getting an adequate power supply.
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Once assured, look for the Reset button on your Orbi WiFi router.
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Found? Good. Now, take an oil pin or paper clip to press the Reset button on your Orbi.
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You can also use a toothpick to press the Reset button.
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Now, give your device some time to get restored to the default mode.
Once you are done resetting your Orbi router, do the same with your Netgear Orbi satellite. Hopefully, this might help you troubleshoot the Netgear Orbi satellite offline issue.
The Conclusion
The troubleshooting tips mentioned in this post will surely help you in fixing the Netgear Orbi satellite offline issue in less than 5 minutes. We would appreciate if you share your experience with us through the comments section below.
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